How to Recall a Sent Email: Step by Step Guide

Adrian Vicol avatar
Adrian Vicol
Updated on Oct 31

The recall function in email, allows you to retrieve or delete a message you've already sent, provided the recipient hasn't read it yet. To use this feature, it usually is accessed from your "Sent Items," where you should have a "Recall This Message" function. You'll then have the option to either delete the unread email or delete it and replace it with a corrected version. This function is most effective when both the sender and recipient within the same organization.

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How to recall a sent email: Step by step guide

What does email recall mean?

The recall function in email, allows you to retrieve or delete a message you've already sent, provided the recipient hasn't read it yet. To use this feature, it usually is accessed from your "Sent Items," where you should have a "Recall This Message" function. You'll then have the option to either delete the unread email or delete it and replace it with a corrected version. This function is most effective when both the sender and recipient within the same organization.

However, the recall function has several limitations. It works best only when both users are on the same email system, and the recipient hasn't yet read the email. If the sender is using Outlook and the recipient is using a different email service like Gmail, or if they’ve already opened the email, the recall attempt will fail. Additionally, even if a recall is successful, the recipient may still receive a notification or see a preview of the email before it’s deleted. Because of these limitations, some users prefer to send a follow-up correction email instead of relying on the recall feature.

How Email Recall Works:

  1. Initiating Recall: The process begins by accessing the sent email and activating the recall feature, which attempts to undo the sending of the message.
  2. Options for Recall: The recall feature offers choices, such as deleting the unread email from the recipient's inbox or replacing it with a corrected version.
  3. Conditions for Success: The effectiveness of the recall depends on both the sender and recipient using the same email platform, the email remaining unread, and both users being on the same email system or network.
  4. Notification: After attempting the recall, a notification may be provided, indicating whether the recall was successful.

Email recall on Gmail

How to Recall a Message on Gmail

Gmail doesn’t offer a traditional recall function like some other email platforms, but it does have a feature called "Undo Send," which allows you to cancel the sending of an email shortly after you’ve hit "Send." Here’s how to use it:

  1. Enable the "Undo Send" Feature
    • Access Gmail Settings: Open Gmail and click on the gear icon (⚙️) in the top right corner, then select "See all settings."
    • Locate "Undo Send": In the "General" tab, find the "Undo Send" section.
    • Set Cancellation Period: Choose the cancellation period (5, 10, 20, or 30 seconds). This is the time window during which you can undo the sending of an email.
    • Save Changes: Scroll to the bottom of the page and click "Save Changes."

How to recall a message on gmail

  1. Using "Undo Send"
    • Send an Email: Compose and send your email as usual.
    • Undo the Send: After sending, look at the bottom left of the Gmail window for the "Undo" option. Click "Undo" within the time period you selected in the settings.
    • Email Retracted: Clicking "Undo" will cancel the sending of the email, bringing it back to draft mode, where you can edit or delete it as needed.

Using Gmail undo send

  1. Limitations
    • Time-Limited: The "Undo Send" feature only works within the short time window you’ve set, so quick action is required.
    • No True Recall: Unlike traditional recall features, this option prevents the email from being sent in the first place rather than recalling it after it has been delivered.

By setting up and using "Undo Send," you can effectively "recall" a message on Gmail, but it's important to act quickly to avoid mistakes.

How to Recall a Message on Yahoo Mail

Unfortunately, Yahoo Mail does not have a traditional "recall" feature that allows you to retrieve or delete a message after it has been sent, unlike some other email services. Once an email is sent through Yahoo Mail, it cannot be recalled or unsent.

Alternative Approaches

Since Yahoo Mail doesn't support email recall, here are some alternative steps you can take to manage situations where you might need to correct or clarify an email you've already sent:

  1. Double-Check Before Sending

    • Review Content: Always double-check the recipient’s address, the subject line, and the content of your email before hitting "Send."
    • Attachments: Ensure that any necessary attachments are included.
  2. Send a Follow-Up Email

    • Correct Mistakes: If you realize you’ve made a mistake or omitted something important, quickly send a follow-up email to the same recipients with the corrected information.
    • Apologize for Errors: If appropriate, include a brief apology for any confusion caused by the first email.
  3. Use Drafts Wisely

    • Save as Draft: If you’re unsure about an email, consider saving it as a draft and revisiting it later before sending.
    • Set Up a Delay: Some email clients allow you to set up a sending delay. While this isn’t a native feature in Yahoo Mail, you could use an email client that integrates with Yahoo and offers this functionality, giving you extra time to cancel the send if needed.

How to Recall a Message in Microsoft Outlook

Microsoft Outlook offers a "Recall" feature that allows you to retrieve an email you've already sent, provided certain conditions are met. This feature is useful if you realize that you've made a mistake or sent the email to the wrong person. Here’s a step-by-step guide on how to use the recall function in Outlook.

  1. Open the Sent Email

    • Go to Sent Items: Navigate to your "Sent Items" folder in Outlook to find the email you want to recall.
    • Open the Email: Double-click to open the email in a separate window.
  2. Initiate the Recall

    • Access the Recall Option: In the open email window, click on the "Message" tab in the ribbon at the top.
    • Select Recall This Message: In the "Move" group, click on "Actions," then choose "Recall This Message."
  3. Choose a Recall Option

    • Delete Unread Copies: Select this option if you want to delete the email from the recipients' inboxes, provided they haven’t opened it yet.
    • Delete and Replace: Choose this option if you want to delete the original email and replace it with a new one. This allows you to correct any errors in the message.
  4. Monitor the Recall Status

    • Receive Notifications: Depending on your Outlook settings, you may receive an email notification informing you whether the recall was successful or not.
    • Check Recipients' Status: The success of the recall depends on whether the recipients have opened the email. If they have already read it, the recall will fail.

Important Considerations

  • Outlook Version: Both you and the recipient must be using Microsoft Outlook, and the recall works best if you are on the same email server or within the same organization.
  • Unread Emails: The recall will only work if the recipient hasn’t read the email yet. If the email is already opened, the recall attempt will fail.
  • Public Folders: If the email was sent to a public folder, the recall might not work as expected.
  • Notifications: Even if the recall is successful, the recipient may still receive a notification that an email was recalled.

The recall function in email is an essential tool that allows users to undo the effects of an email sent by mistake. Whether it's sending sensitive information to the wrong recipient or realizing you’ve made an error in the message, recalling an email can help mitigate potential issues. This feature acts as a safeguard, giving you a chance to correct your mistake before it reaches the recipient, preserving both your professional reputation and your privacy.

In addition to exercising caution with email communication, it’s crucial to be vigilant about the management of your personal data. Over time, various companies may accumulate vast amounts of your personal information, often without you realizing the extent of what’s being stored. If you no longer use a service or company, it’s wise to request the deletion of your data to reduce the risk of it being mishandled or exposed in a data breach. AgainstData is a powerful tool designed to help users with these tasks. It simplifies the process of sending data deletion requests to companies, ensuring that your personal information is removed from their databases.

Beyond data deletion, AgainstData can also help you regain control over your inbox by enabling you to unsubscribe from emails that no longer serve any purpose. Many people find their focus disrupted by a constant stream of irrelevant or unwanted emails, which can clutter the inbox and distract from more important messages. By using AgainstData to manage these subscriptions, you can significantly reduce digital noise, making your inbox a more organized and efficient space. This not only enhances productivity but also contributes to a more streamlined and stress-free digital environment.

Photo credits: Stockcake